Policies
Corrections PolicyWhen we are wrong.
Errors happen in every newsroom. What matters is how quickly and openly they are fixed.
When a reader, client or staff member reports a possible error, an editor reviews it the same business day. If the error is confirmed, we correct the text and, with the client’s approval, add a dated correction note at the foot of the piece within 48 hours.
What counts as a correction
Any factual error: a wrong number, date, name, title or characterization of a source. Typos that do not change meaning are fixed without a note.
Regulated clients
For regulated clients, corrections go through the same compliance review as the original, and the corrected version is archived alongside the original.
How to report an error
Email support@hawthorneedit.com with the link and the passage. We reply within 48 hours.